Policies

Clear service terms help every move run smoothly.

These policies explain practical responsibilities involved in booking, packing, transport and delivery.

Bookings are confirmed after service scope, addresses, goods type, date and payment terms are discussed.

Fragile, electronic and high-value items should be declared before packing.

Customers should remove cash, jewellery, documents, medicines and irreplaceable valuables before handover.

Delivery depends on route, traffic, weather, formalities and destination access.

Cancellation terms may vary by booking stage, vehicle allocation and labour scheduling.

Customer details are used only to coordinate requested relocation or cargo services.